What a Road Trip by EV Taught Me About Digital Transformation
This July, my wife and I attended a wedding in rural Sweden. Instead of the direct route from Stockholm to
Ecommerce No Longer Means Easy Money
The last two years have seen a significant focus on building ecommerce capabilities, particularly in retail. Firstly, COVID-imposed lockdowns left
Subjectivity vs. Scale: An Ecommerce Challenge
Everyone likes to feel special. Growing up we are even told we are unique. While this mantra can be a
Data-driven Commercial Leadership: One Year In
While I find it hard to believe, I am now more than a year into my Chief
Ecommerce Officer role!
Arguing about Revenue Again? Welcome to the Output Trap
If you are someone who is interested in data, lucky you! You live in a wonderful
time; a time when
Five Things to Do Differently to Win Ecommerce in the Long Run
This is an abridged version of the keynote I gave at LEAP 2022
[https://www.onegiantleap.com/en/home.html]
2022: Focus and Modularity as the Antidote for Volatility
Nearly two years into the COVID-19 pandemic, we were supposed to have things
figured out. How to roll out vaccines,
2021: The Tyranny of Growth
Amidst the misery of 2020, there was a silver lining for those in ecommerce. As
stores around the world closed
Hardly Working: Governance Theatre in Digital Transformation
While some find inspiration in quiet meditation, majestic nature, or beautiful
music, this article was inspired by a recent journey
The Secret Courage of Small Changes
When you think of having the courage to make a difference, what comes to mind?
Tackling an intractable problem, investing
