Your Data is Your Edge When Technology is a Commodity Paid Members Public
We live in a time when innovative digital technologies are more accessible to organisations than ever before. Whereas ecommerce platforms, AI solutions, and broadcasting services used to command a hefty premium, now businesses of all sizes are able to take advantage of competitively-priced cloud capabilities. It is no wonder that
Where Data Democratisation Failed, AI Might Succeed Paid Members Public
In this age of constant innovation, many of us will have experienced the rollout of new platforms or processes as part of our jobs. The pitch is usually something along the lines of "... and with this tool, you will now be able to do [insert task] faster and with less
There Is No Transformation Without Our Better Angels Paid Members Public
It is a truism that the biggest blocker to digital transformation is culture. Leaders repeatedly call out culture-related challenges in research and surveys. On the one hand, the root causes and remedies are well understood by now. On the other hand, why does addressing these not guarantee a positive outcome?
The Generative AI Revolution Will Not Be Advertised, Yet Paid Members Public
Over the past few months, everyone ranging from investors and journalists to executives and increasingly consumers have found their attention drawn to the latest generation of large language models (LLMs). Amongst these, OpenAI's GPT has emerged as a the most prominent. This fascination is largely attributable to these models' astounding
One Thing Product Leaders Can Learn From the Romans Paid Members Public
In ancient Rome, victorious military leaders would be celebrated upon their return with a grand procession called a triumph. Yet even in the midst of all their success, the chariot driver would whisper "memento mori" into the victor's ear: "remember that you have to die." I wonder how businesses might
Beyond Translation: Winning Ecommerce in the GCC Paid Members Public
The GCC (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates) is still in its infancy regarding ecommerce, seeing online account for just over 10% of total retail sales even after COVID's acceleration. Concurrently, these countries boast the highest Internet penetration rate globally. The convergence of these factors
Digital Leaders Need to Maintain a Sense of Urgency Paid Members Public
The thing about hard things is that we tend to get used to them. While this is one of our great strengths as humans — consider our ability to overcome loss — it can be detrimental when this trait causes us to disengage with important topics. Sustained pressure or urgency can cause
In Ecommerce, Beware the Death of a Thousand Cuts Paid Members Public
Some businesses fail in spectacular fashion. In the last few months alone we have seen the implosion of several financial and technology companies as it has become clear their business models cannot survive outside of a ZIRP environment. When it comes to ecommerce, this is a rarer occurrence. Not because