Last month, I shared my thoughts on moving from Chief Data Officer to Chief Ecommerce Officer. Now eight weeks in, I have roughly completed half of my first 100 days in the role. While many books have been written on what one should achieve during this period, I have found

More than two years ago, I started this blog by posing the question: "How can we move from simply having data to using it to deliver positive impact?" As I shared in The Data Leader's Dilemma, there is no clear answer. Data leaders are often torn having to decide which

There is a misconception that people working in the field of Data, Analytics, and AI are academic types. This conjures up images of rarified enclaves of computer science minds, debating how to design the optimal model to crack some arbitrary performance benchmark. While it is true that data scientists can

When defining their key performance indicators (KPIs), organisations are increasingly incorporating metrics around diversity and inclusion. While this is a laudable effort given historical inequities, it also makes a lot of business sense. Study after study has demonstrated that diverse organisation are more profitable. Given the evidence, why then is

This is not an article about how to be a good leader; there are many great examples and perspectives on that broader topic elsewhere. This is an article outlining what I believe are the qualities that make a good data leader; both good for their team and good for their

Ah, data quality: almost as popular a topic as tax returns. While people will gladly converse about the weather at company events, try to bring up data quality more than once and you can find yourself struck off the guest list. Yet data quality is critical. Organisations need to avoid

The paradox of the difficult periods of our lives is that while we are keen to bid them farewell and forget them, they are often sources for some of the richest lessons. In that regard, 2020's pandemic was no different. Whether it relates to the depth of personal resilience, the

When I joined my current employer, one of my first priorities was to identify and understand how I could support any psychological safety initiatives in the organisation. Since then, I have had multiple people comment on how nice it was of me to volunteer my time. Little do they know

I am frequently asked how our data, analytics, and AI team at Chalhoub is organised. While data leaders generally agree on roles such as data engineers or data analysts, what their teams' structure and operating model should look like is less clear. Do you stick all the architects together? Where

If there are two activities that have spiked during the Covid-19 epidemic they are digital advertising and social media. It is interesting to note that in theory these are two great antidotes against lockdown malaise. Digital advertising to help companies reach their customers despite distancing and social media to facilitate

The GCE Advanced Level qualifications, or A Levels, are the most important school leaving qualification in the British school system. They are a critical determinant of whether a student will be accepted by their chosen University. Usually hundreds of thousands of students would be celebrating their results in August, but

If there is one term newscasters seem to enjoy it is "the new normal". Crying fake news seems a bit passé, but I struggle with the proliferation of this phrase. Normal implies a sense of equilibrium, a modicum of order and proportion having been restored. We are not there yet.

As some countries are slowly reopening, albeit with major concessions to the post-pandemic reality, organisations face a challenging future. Even the most lucrative technology companies are not spared as they struggle with the cultural and mental health implications of employees' prolonged isolation and dispersion. While humans have a tendency to

While analysts prefer to keep a watchful eye on the Coronavirus infection numbers it is important to acknowledge the mental impact of the pandemic alongside the physiological. Many are separated from friends and family, facing sudden financial pressures, or struggling to come to terms with a world that is greatly

The global coronavirus pandemic has led to unprecedented scenarios in almost all aspects of life, throughout the world. A battle to reduce the spread of infection, keep mortality low and maintain both economic activity and public order requires critical decision making in highly ambiguous spaces. This pandemic is also the

Over the past years, many organisations have jumped on the analytics bandwagon in a quest to become more data driven. Whether they promoted senior leaders to champion data across the company, or visibly embarked on the development of data science functions, this was undoubtedly a fertile domain. Yet tales of

With the US reporting more than 100,000 people infected with COVID-19 as of March 28, it is clear that things are going to get much worse before they get any better. Knowing what we do about the lack of consistent testing and data collection – with symptomatic patients even getting

The past week has been marked by differing levels of government responses. While some announced decisive policies, others went back and forth on the most appropriate course of action. Since COVID-19 was first acknowledged in December 2019 more than 10,000 people are confirmed to have died as a result

On March 12 the WHO announced that "More cases are now being reported every day than were reported in China at the height of its epidemic," marking a new phase of the Coronavirus pandemic. Every day there seem to be more numbers circulated via every medium, with social media playing

Those of you that I have worked with before know that I have a soft spot for HR and Corporate Comms. Not only are these teams often overworked and under resourced, but they tend to be staffed with some of the most engaged and empathetic colleagues you will meet. To

With the explosion of interest in AI across businesses of all kinds, particularly in traditional industries, the emergence of new platforms and solutions have helped make AI more accessible. The latest versions of frameworks like TensorFlow and PyTorch have made model building more straightforward with clever abstraction hiding unnecessary technical

At the heart of it, the purpose of analysis is to drive better actions through informing better decision making. In this article, I will focus on one of the most important parts of this process; making sure the output lands well and drives action. When is the right time to

A few months back, we shared a series of articles to help analysts and data scientists choose their next role (parts 1, 2, 3 and 4). Here, I expand on that to look at analytics and data scientist leadership roles. Whilst many of the same principles apply (I encourage you

Many organisations are forced to take a leap of faith. Under pressure from consumers or shareholders they know they need to transform, but they might not have the comprehension, capability, or capacity yet to guarantee the success of such a move. Yet they must jump! This is particularly true when