Q* – Leadership for the Digital Age – Q Star dot AI
Leadership for the Digital Age

Latest

Jul
31
What a Road Trip by EV Taught Me About Digital Transformation

What a Road Trip by EV Taught Me About Digital Transformation

This July, my wife and I attended a wedding in rural Sweden. Instead of the direct route from Stockholm to
3 min read
Jun
30
Ecommerce No Longer Means Easy Money

Ecommerce No Longer Means Easy Money

The last two years have seen a significant focus on building ecommerce capabilities, particularly in retail. Firstly, COVID-imposed lockdowns left
3 min read
May
31
Subjectivity vs. Scale: An Ecommerce Challenge

Subjectivity vs. Scale: An Ecommerce Challenge

Everyone likes to feel special. Growing up we are even told we are unique. While this mantra can be a
3 min read
Apr
30
Data-driven Commercial Leadership: One Year In

Data-driven Commercial Leadership: One Year In

While I find it hard to believe, I am now more than a year into my Chief Ecommerce Officer role!
3 min read
Mar
29
Arguing about Revenue Again? Welcome to the Output Trap

Arguing about Revenue Again? Welcome to the Output Trap

If you are someone who is interested in data, lucky you! You live in a wonderful time; a time when
3 min read
Feb
28
Five Things to Do Differently to Win Ecommerce in the Long Run

Five Things to Do Differently to Win Ecommerce in the Long Run

This is an abridged version of the keynote I gave at LEAP 2022 [https://www.onegiantleap.com/en/home.html]
3 min read
Jan
31
2022: Focus and Modularity as the Antidote for Volatility

2022: Focus and Modularity as the Antidote for Volatility

Nearly two years into the COVID-19 pandemic, we were supposed to have things figured out. How to roll out vaccines,
3 min read
Dec
31
2021: The Tyranny of Growth

2021: The Tyranny of Growth

Amidst the misery of 2020, there was a silver lining for those in ecommerce. As stores around the world closed
3 min read
Oct
31
Hardly Working: Governance Theatre in Digital Transformation

Hardly Working: Governance Theatre in Digital Transformation

While some find inspiration in quiet meditation, majestic nature, or beautiful music, this article was inspired by a recent journey
3 min read
Aug
31
The Secret Courage of Small Changes

The Secret Courage of Small Changes

When you think of having the courage to make a difference, what comes to mind? Tackling an intractable problem, investing
3 min read