Digital Transformation
Hardly Working: Governance Theatre in Digital Transformation Paid Members Public
While some find inspiration in quiet meditation, majestic nature, or beautiful music, this article was inspired by a recent journey through airport security. Bear with my logic, but this reminded me of digital program governance. Who exercises control over investments, who defines gates and dates, and who get to decide
The Secret Courage of Small Changes Paid Members Public
When you think of having the courage to make a difference, what comes to mind? Tackling an intractable problem, investing sleepless nights in a rush towards your goal, maybe making the impossible happen at the moment suprême? Or do you think of encouraging incremental changes, establishing new routines, and working
From Data to Commercial: The First 100 Days, Part Two Paid Members Public
It is a truth not universally acknowledged, that people rarely reflect on their first 100 days on the job. Yet despite the temptation to simply plough ahead, it can be valuable looking back. In part one [https://qstar.ai/from-data-to-commercial-the-first-100-days-part-one/], I considered some of the challenges I had faced since
From Data to Commercial: The First 100 Days, Part One Paid Members Public
Last month, I shared my thoughts [https://qstar.ai/the-data-leaders-solution/https://qstar.ai/the-data-leaders-solution/] on moving from Chief Data Officer to Chief Ecommerce Officer. Now eight weeks in, I have roughly completed half of my first 100 days in the role. While many books have been written on what one
The Data Leader's Solution Paid Members Public
More than two years ago, I started this blog [https://qstar.ai/have-data-want-impact/] by posing the question: "How can we move from simply having data to using it to deliver positive impact?" As I shared in The Data Leader's Dilemma [https://qstar.ai/the-data-leaders-dilemma/], there is
The Data Leader's Dilemma Paid Members Public
There is a misconception that people working in the field of Data, Analytics, and AI are academic types. This conjures up images of rarified enclaves of computer science minds, debating how to design the optimal model to crack some arbitrary performance benchmark. While it is true that data scientists can
Surrogation and the Myth of Social Media Satisfaction Paid Members Public
If there are two activities that have spiked during the Covid-19 epidemic they are digital advertising and social media. It is interesting to note that in theory these are two great antidotes against lockdown malaise. Digital advertising to help companies reach their customers despite distancing and social media to facilitate
Chief Executives Need an MBA, with A for Analytics Paid Members Public
If there is one term newscasters seem to enjoy it is "the new normal". Crying fake news seems a bit passé, but I struggle with the proliferation of this phrase. Normal implies a sense of equilibrium, a modicum of order and proportion having been restored. We are not