The Data Consumer Spectrum Members Public

As a data leader, it is important to know your audience. They are the people consuming your data products and using them, hopefully, to make better decisions. Their preferences extend beyond the substance of what you provide them, to how they consume that data, in what quantity, and how much

Colm O'Grada
Colm O'Grada

Digital Leaders Need to Maintain a Sense of Urgency Members Public

The thing about hard things is that we tend to get used to them. While this is one of our great strengths as humans — consider our ability to overcome loss — it can be detrimental when this trait causes us to disengage with important topics. Sustained pressure or urgency can cause

Ryan den Rooijen
Ryan den Rooijen
Digital Transformation

In Ecommerce, Beware the Death of a Thousand Cuts Members Public

Some businesses fail in spectacular fashion. In the last few months alone we have seen the implosion of several financial and technology companies as it has become clear their business models cannot survive outside of a ZIRP environment. When it comes to ecommerce, this is a rarer occurrence. Not because

Ryan den Rooijen
Ryan den Rooijen
Ecommerce & Omnichannel

Why Principle-Centered Leadership Matters Now Members Public

Although the second half of 2022 has not been as volatile as many feared, it is clear that the economic climate will not be as clement in the months to come. With the IMF warning that a third of the world’s economies will find themselves in a recession this

Ryan den Rooijen
Ryan den Rooijen
Digital Transformation

Where Will Ecommerce in MENA Go in 2023? Members Public

This article was originally written for The Brandberries. If 2020 and 2021 were the years in which ecommerce took flight across the region, 2022 was the year when gravity started taking its toll. Due to the rising costs of customer acquisition, digital development, and last mile fulfillment, growth this year

Ryan den Rooijen
Ryan den Rooijen
Ecommerce & Omnichannel

The Prisoner's Dilemma as a Solution for Office Politics Members Public

The Prisoner's Dilemma is a situation in which two parties need to choose whether to cooperate. If both of them choose to work together the outcome is significantly better than if they choose not to. However, if one party cooperates while the other does not, the selfish party

Ryan den Rooijen
Ryan den Rooijen
People & Culture

On Leadership Teams, Feedback, and Coaching Members Public

Many executive teams do not perform anywhere near as well as they could. In particular, while all the members might be individually competent, they fail to become more than the sum of their parts  – they are stuck in Tuckman's forming stage. Ideally, a CFO is not just a

Ryan den Rooijen
Ryan den Rooijen
People & Culture

Do Not Confuse Limited Resources & Bad Leadership Members Public

Airports. Few places share its ability to make or break your holiday experience. Anyone who doubted this will have been rudely disabused of that notion during the travel chaos last summer. Given I am the glass-half-full type, suffering through Miami airport at least provided me with inspiration for this post.

Ryan den Rooijen
Ryan den Rooijen
Digital Transformation