Steering The Culture Ship Members Public

I was in Tokyo a few years ago on business and grabbed a beer with a former colleague of mine. He had moved to Japan from the UK a few months previously and was settling into this new environment. I was curious to learn more about the business culture differences,

Colm O'Grada
Colm O'Grada

Do Your Metrics Matter to People? From Budget to Behavioural Metrics Members Public

Another quarter, another review. Your organisation is worried advertising costs are rising. Spend is up significantly on video ads and worse, so is their cost per view (CPV). What is driving this? Seems like the competition have stepped up their advertising efforts, pushing your ad auction CPV closer to your

Ryan den Rooijen
Ryan den Rooijen
Ecommerce & Omnichannel

The Trap of Complex & Easy Instead of Simple & Difficult Members Public

Have you ever tried to build a strategy around a difficult topic and found yourself overwhelmed by the decisions in front of you? Perhaps it seemed like there was no way forward without either causing pain, dropping something important, or backtracking on previous gains you had made. Did any complex

Ryan den Rooijen Colm O'Grada
Digital Transformation

Putting the AI in LemonAIde: Practical Applications of Artificial Intelligence Members Public

Though you might not have realised it if you live in England, summer is here. Once upon a time, this meant kids would take to the sidewalks to hawk their non-alcoholic beverages. Other than providing their pint-size proprietors with supplementary income, lemonade stands are a helpful microcosm when considering the

Ryan den Rooijen
Ryan den Rooijen
Artificial Intelligence

Is Your Work Resulting in Better Decisions? How You Can Make Sure Members Public

Earlier this year we reflected on how important it is in analytics to start with the right question [https://qstar.ai/starting-with-the-right-question/] and to choose the right metrics for your organisation [https://qstar.ai/choosing-metrics-that-matter/]. Say you have indeed done so and have worked your way up the analytics value

Ryan den Rooijen
Ryan den Rooijen
Data & Analytics

Personal Development Plans: This Time... It's Personal Members Public

As anyone working in data and analytics will be aware, most roles face a shortage of qualified candidates. Ensuring your organisation has a strong talent development framework is therefore critical not just in attracting and retaining employees, but also to building the required skills internally. One of the more effective

Ryan den Rooijen
Ryan den Rooijen
People & Culture

In Data Visualisation, Be Careful Not to Confuse Style with Substance Members Public

Business intelligence tools and visualisation libraries are better today than ever. Not only is it easier to create data visualisations, but it is easier to create better looking ones too. Thanks to products such as Looker, Tableau, and Qlik, anyone with basic digital skills can now design compelling charts, reports,

Ryan den Rooijen
Ryan den Rooijen
Data & Analytics

When Being Proven Wrong Feels Far Worse Than Finding You Are Right Members Public

Last week, as I was checking in at the airport, I ran into a problem. The man behind the counter politely informed me that my ESTA visa waiver [https://www.cbp.gov/travel/international-visitors/esta] had expired, and that they would not be able to let me fly. While he

Ryan den Rooijen
Ryan den Rooijen
People & Culture